Terms of Service

Last updated: September 27, 2026

Section 10 contains binding individual arbitration and a class-action waiver for US residents, with a 30-day right to opt out. Mandatory consumer rights still apply.

1. Agreeing to these terms

These Terms of Service (“Terms”) are an agreement between you and TripFish, LLC, a Delaware limited liability company (“TripFish”, “we”, “us”), which operates the Hey Mayor! website and browser games at heymayor.app (the “Service”). By using the Service you agree to these Terms. If you do not agree, do not use the Service. Our Privacy notice explains how we handle information; accepting these Terms does not itself give consent to optional data processing.

You must be at least 13, and meet any higher minimum age required where you live. If you are under the age of majority, you may use the Service only with a parent or legal guardian’s permission and agreement to these Terms. A parent’s permission does not remove the minimum-age requirement.

2. What Hey Mayor! is

Hey Mayor! is a set of city-building puzzle games you play in a web browser. We may change or remove games and features, set limits, or suspend or discontinue all or part of the Service, subject to applicable law. We do not promise particular features, updates, releases or continued availability.

The browser Service is free to play. It has no purchases, in-app purchases or subscriptions. Scores, buildings and other game items have no monetary value and cannot be redeemed for money or prizes from us.

There are no accounts or cloud saves. Best scores, settings and some progress, such as discovered rules, are stored in your browser when storage is available. They can be lost when browser data is cleared or removed and do not transfer to another browser or device. We cannot restore that local data or guarantee that an unfinished game will be saved.

3. Your license to play

Subject to these Terms, we give you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service for your own non-commercial entertainment. The Service, including its code, art, names, logos and other content, belongs to TripFish, LLC or its licensors and is protected by intellectual property laws. No ownership rights or permission to use our names or logos are granted. Except where applicable law or an applicable third-party license permits it, don’t copy, sell, redistribute, modify or reverse-engineer the Service or remove proprietary notices.

4. Feedback

If you voluntarily send suggestions, ideas or other feedback, you retain any ownership you have in them and grant TripFish, LLC a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, transferable and sublicensable license to use, reproduce, modify, distribute and incorporate that feedback into our products and services without compensation or attribution. Only submit feedback you have the right to license. We have no obligation to implement it. This license does not waive privacy rights or authorize use of personal information contrary to our Privacy notice. Please don’t include confidential material or unnecessary personal details.

5. Acceptable use

You agree not to:

• use the Service for any unlawful purpose or to violate anyone’s rights;
• probe, scan, attack or interfere with the Service, its hosting or its analytics;
• use bots or scripts to play at scale, flood the Service with data, or scrape it;
• enter someone else’s email address in a sign-up form, or use the Service to send unsolicited messages;
• resell, sublicense or commercially exploit the Service without our written permission; or
• suggest that you are affiliated with or endorsed by TripFish, LLC when you are not.

We may block access to the Service for anyone who breaks these rules.

6. Third-party services

The Service relies on providers such as our host, our analytics provider and the services that deliver fonts and code to your browser (see the Privacy notice). Links to other websites are provided for convenience; we are not responsible for their content.

7. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory or otherwise. To the fullest extent permitted by law, TripFish, LLC disclaims all warranties, including merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, or that your scores and progress will be kept. You use the Service at your own risk.

8. Limitation of liability

To the fullest extent permitted by law, TripFish, LLC and its officers, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenues, data, goodwill or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability to you arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid us in the 12 months before the claim (which, for a free service, is zero) or (b) one hundred United States dollars (US$100). Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits liability that the law does not allow us to exclude or limit, including liability for fraud, willful misconduct, gross negligence, or death or personal injury caused by negligence.

9. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless TripFish, LLC and its officers, employees and agents from third-party claims, damages, liabilities and reasonable legal costs caused by your material breach of these Terms, unlawful use of the Service or infringement of another person’s rights. This does not cover losses caused by an indemnified party’s own conduct. We will give you prompt notice of a claim and a reasonable opportunity to participate in its defense; we may control the defense with counsel of our choice. No settlement may impose an obligation on you without your consent, which must not be unreasonably withheld. This provision does not restrict your own lawful claims against us or any non-waivable consumer rights.

10. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs the arbitration agreement below. Nothing in these Terms takes away mandatory consumer protections or court rights under the laws where you live.

Informal resolution. Please send a description of a dispute, the relief you want and a reply address to hello@heymayor.app. We will send any dispute notice to you using contact information available to us. Before starting arbitration, both parties will try to resolve the dispute for 60 days after notice is received. Applicable limitation periods are paused during this process to the extent permitted by law. This process does not prevent either party from using small-claims court or seeking urgent relief.

Binding individual arbitration for US residents. If you reside in the United States and do not opt out below, you and TripFish, LLC agree that disputes arising out of or relating to these Terms or the Service will be decided by a single neutral arbitrator through the American Arbitration Association (“AAA”), under its Consumer Arbitration Rules and consumer fee schedule, subject to the exceptions below. Those rules explain how to file a demand and allocate costs; TripFish, LLC will pay all fees assigned to the business. Any in-person hearing will take place in your county of residence unless both parties agree otherwise; remote or document proceedings are available as provided by those rules. The arbitrator may award the individual relief available in court, subject to applicable law, and the award may be enforced by a court with jurisdiction. Arbitration replaces a court trial, including a jury trial, and court review is limited.

Exceptions. Either party may bring an individual claim in small-claims court if it qualifies. Nothing here stops you from filing a complaint with a government agency, or waives statutory relief that the law does not allow to be waived.

Class-action waiver. Where the US arbitration agreement applies, you and TripFish, LLC agree to bring claims against each other only in an individual capacity, not as a plaintiff or class member in a class, collective or representative proceeding, to the fullest extent permitted by law. This does not waive any non-waivable right to seek public injunctive relief. If this waiver cannot be enforced for a claim or remedy, that part proceeds in court and any remaining arbitrable claims remain in arbitration. Neither party agrees to class arbitration.

30-day opt-out. You may opt out of both arbitration and the class-action waiver by emailing hello@heymayor.app with the subject “Arbitration opt-out”, your name, a reply email address and a statement that you opt out. Send the notice within 30 days after you first accept this arbitration agreement, or within 30 days after a material change to it is presented to you. Prior use of the Service before this agreement was presented does not shorten that window. No account, play ID, fee or postal letter is required. An opt-out is effective when you send it within that window; you do not need our confirmation. Opting out does not affect your ability to play or the rest of these Terms, and neither party can require arbitration under this section after you opt out.

Court proceedings. A court, rather than the arbitrator, decides whether an arbitration agreement was formed and whether it or the class-action waiver is enforceable or applies to a dispute. If AAA cannot or will not administer a dispute, either party may proceed in court unless both agree on another provider. The arbitration requirement and class-action waiver do not apply to residents outside the United States. For disputes properly in court, the parties submit to the state or federal courts in New York County, New York, except for qualifying small-claims cases and any right under mandatory law to use courts where you live.

11. Changes to these Terms

We may update these Terms by posting a revised version and changing the date above. Changes apply prospectively, subject to any notice or consent required by law. Continued use after changes take effect constitutes acceptance to the extent permitted by law; if you disagree, stop using the Service. Changes to section 10 do not apply to a dispute that arose before the change unless both parties expressly agree. A valid arbitration opt-out remains effective despite later changes.

12. Suspension and termination

You may stop using the Service at any time. To the extent permitted by law, we may suspend or end your access or license for a breach of these Terms, security or legal reasons, or if we discontinue the Service. On termination, your right to use the Service ends. Provisions that by their nature should survive, including intellectual property, the feedback license, warranty disclaimers, liability limits, indemnification and dispute resolution, survive to the extent permitted by law. Termination does not waive accrued rights or privacy rights.

13. Everything else

These Terms are the entire agreement between you and TripFish, LLC about use of the Service. If we don’t enforce a provision, that is not a waiver. Except as section 10 provides, if a provision is unenforceable, the rest remain in effect. You may not assign these Terms without our written consent; we may assign them in connection with a merger, reorganization or sale, subject to applicable law and without reducing non-waivable consumer rights.

14. Contact